Privacy Policy

Last Updated: September 28, 2025

This Privacy Policy (“Policy”) describes how Entriva, Inc., a California corporation (“Entriva,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, access our software and services, interact with our artificial intelligence and technology products, or otherwise engage with us (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Policy and agree to the collection and use of information as described herein. If you do not agree with this Policy, please discontinue use of our Services immediately.

1. Information We Collect

Entriva collects both Personal Information and Non-Personal Information to operate, improve, and provide our Services.

a. Personal Information

“Personal Information” means any information that identifies, relates to, or could reasonably be linked with an individual. This may include:

  • Name, email address, mailing address, and telephone number

  • Account credentials and authentication data

  • Billing, payment, and financial information (processed securely by third-party payment providers)

  • Business contact information (e.g., employer, title, role) for enterprise services

  • Transaction and service usage history

  • Support inquiries, feedback, survey responses, and communications

  • Any content you voluntarily upload or submit to our platform

b. Non-Personal Information

“Non-Personal Information” includes data that does not directly identify you, such as:

  • Browser type, device model, operating system, and language settings

  • IP address, geolocation data, and referring URLs

  • Session data, clickstream information, and site navigation analytics

  • Aggregated or anonymized usage statistics

  • Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect for the following lawful and legitimate business purposes:

  • To operate, provide, and improve our Services and technologies

  • To authenticate users, maintain accounts, and process transactions

  • To deliver product updates, security alerts, and administrative messages

  • To respond to inquiries, provide technical support, and fulfill customer requests

  • To conduct analytics, research, and development to improve our Services

  • To personalize content, recommendations, and user experiences

  • To detect, prevent, and address fraud, abuse, security incidents, or illegal activity

  • To comply with legal obligations, regulatory requirements, and contractual commitments

Entriva does not collect, process, or retain more Personal Information than is reasonably necessary for these purposes.

3. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

  • Maintain session functionality and remember user preferences

  • Improve website performance and monitor traffic patterns

  • Personalize user experiences and deliver targeted communications

  • Measure marketing effectiveness and analytics

You may control or disable cookies through your browser settings. Please note that some Services may not function properly without them.

Do Not Track (DNT): Our website does not currently respond to browser “Do Not Track” signals.

4. AI, Data Processing, and Model Usage

Entriva utilizes artificial intelligence and machine learning technologies as part of its Services. We are committed to transparency and responsible AI practices. Specifically:

  • Data Ownership: You retain all rights, title, and interest in the data you provide to Entriva.

  • No Model Training: Entriva does not use customer-provided data to train, fine-tune, or improve any AI models without express written consent.

  • Inference-Only Processing: Customer data is processed in isolated, secure environments solely to deliver AI-powered features and outputs as requested.

  • Output Use: AI-generated outputs are delivered solely for your use, subject to applicable terms of service and intellectual property laws.

5. Disclosure of Information

Entriva does not sell or rent your personal information. We may share information under the following circumstances:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, cloud infrastructure, analytics, email delivery). These providers are contractually bound to use the data only as necessary to provide services to Entriva.

  • Corporate Transactions: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction.

  • Legal Compliance: To comply with applicable law, legal processes, or enforceable governmental requests.

  • Business Partners: With your consent, we may share data with partners for co-developed services or integrated solutions.

6. Your Rights Under CCPA and CPRA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: Request information about the categories and specific pieces of personal data we collect, use, or disclose.

  • Right to Delete: Request deletion of your personal data, subject to legal and contractual exceptions.

  • Right to Correct: Request correction of inaccurate or outdated data.

  • Right to Opt-Out: Request that we do not sell or share your personal data. (Entriva does not sell personal data.)

  • Right to Limit Use of Sensitive Information: Request restrictions on how we use sensitive data.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, please contact us at privacy@entriva.com.

7. Your Rights Under GDPR (EEA, UK, and Switzerland)

If you reside in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Obtain a copy of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a structured, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests, including direct marketing.

Entriva processes personal data based on the following legal grounds:

  • Consent: When you provide consent for specific processing (e.g., newsletters).

  • Contract: When processing is necessary to perform a contract (e.g., service delivery).

  • Legal Obligation: To comply with legal requirements.

  • Legitimate Interests: For security, fraud prevention, and service improvement.

To exercise these rights, contact us at privacy@entriva.com.

8. International Data Transfers

Your personal information may be transferred to and processed in jurisdictions outside your own, including the United States. Entriva implements appropriate safeguards, such as Standard Contractual Clauses, to ensure data is protected in accordance with applicable law.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, regulatory, and contractual obligations. Once no longer needed, we securely delete, anonymize, or de-identify the data.

10. Security Measures

Entriva uses industry-standard technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials or access tokens.

11. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that such data has been collected, we will promptly delete it.

12. Third-Party Links

Our website and Services may contain links to third-party websites or services. Entriva is not responsible for the privacy practices, content, or security of these third parties. We encourage you to review their privacy policies before sharing any personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will post an updated Policy on our website and revise the “Last Updated” date above. Continued use of our Services following such updates constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Entriva, Inc.
3858 W. Carson Street, Suite 220
Torrance, CA 90503, USA
Email: privacy@foreverpass.io